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FAQs
Yes. We accept returns and exchanges within 30 days of delivery, provided the item is:
- Unworn and unused
- In original condition
- Returned with original packaging
Because some Afloir products are handcrafted on order, we recommend reviewing sizing and product details carefully before purchasing. Our support team is always available to assist prior to placing your order.
Delivery timelines depend on the product type.
- Shoes: Handcrafted on order with a production time of 15–25 business days. Shipping begins after production is complete.
- Apparel & accessories: Typically processed within 1–3 business days.
Tracking details are provided once your order is dispatched.
Yes. We offer international shipping worldwide.
- Standard international shipping is available for all destinations
- Expedited shipping applies to transit time only and does not reduce production time for made-to-order products
Delivery times vary depending on location, carrier, and customs processing.
Our shoes are designed to run true to size for most customers.
If you’re between sizes or need guidance, we recommend contacting our support team before ordering so we can assist with fit recommendations.